device claim tag · U.S. Department of Transportation · 2026-10-04
Subtract the Offer from the Device Price
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Example result. Replace the sample figures with your own.
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Example result
The offer is $15,300.00 under the original purchase price.
Example loaded. Change a figure to use your own.
On domestic flights, airline liability for a lost or damaged assistive device is the original purchase price. The $4,700 baggage cap does not apply.
A $4,700 baggage cap would hide $15,300.00. That cap does not apply to this device on a domestic flight.
- Original purchase price: $20,000.00.
- Airline offer: $4,700.00.
- Shortfall: $15,300.00.
- Domestic baggage cap of $4,700: not used.
What would change this
A higher purchase price or a lower offer increases the shortfall.
Next step
Send the purchase record to the airline. Ask for repair or replacement at that price, not at the baggage cap.
Keep the purchase record with the claim. Do not accept the baggage cap as the limit.
This tool gives general information. It is not legal advice. Laws differ by state and change. Check the result with a licensed attorney or a legal aid office before you act.
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Show the working
- Source: DOT Lost, Delayed, or Damaged Baggage, assistive-device section, checked 2026-10-04.
- DOT example: a $20,000 device destroyed on a domestic flight is a $20,000 liability.
Data as of 2026-10-04. Source: U.S. Department of Transportation — Lost, Delayed, or Damaged Baggage — assistive devices.
What this does not cover
- The tool does not decide repair versus replacement.
- It does not apply the Montreal Convention.
- Keep the purchase record. The tool does not store it.
This tool gives general information. It is not legal advice. Laws differ by state and change. Check the result with a licensed attorney or a legal aid office before you act.
Keep the purchase record with the claim. Do not accept the baggage cap as the limit.