U.S. General Services Administration, USA.gov · reviewed 2026-10-26
What this source supports: Complaint routes depend on the issue. USA.gov directs consumers to the relevant agency or organization.
Source limit: The correct route depends on the product, issue, location, and responsible agency. The page does not resolve an individual dispute.
These sources support the statements above. They do not show that every person needs this guide. They do not show a specific result.
Limits
This guide counts days from the dates you enter. It does not file a complaint or promise a company response.
The correct route depends on the product, issue, location, and responsible agency. The page does not resolve an individual dispute.
Use current instructions from the responsible organization. This guide is a planning aid, not an official decision or a substitute for qualified advice.
Common questions
What does the App compute?
Turn days since filing, a response window, and a buffer into days left or days overdue.
What does the App not do?
This App counts days from the dates you enter. It does not file a complaint or promise a company response.
Where do the numbers come from?
You enter every number yourself. The sources support the method and the limits. They do not produce a result for your specific case. Keep the original documents next to the sheet you build.
Before you start
Open the linked source page and keep it beside you.
Gather the values the App asks for:
Days since filing.
Stated response window.
Buffer days.
Set aside ten quiet minutes; rushed numbers are the main error this guide prevents.
Free Companion App
The App computes the worked example with your own numbers, in your browser.
APP 1
Complaint Response Window
Turn days since filing, a response window, and a buffer into days left or days overdue.
This guide is edited for clarity and checked against the sources it links. It is not a substitute for official instructions or qualified advice. A linked source does not show that every person needs this guide.