Business · official-source review · reviewed 2026-10-04
Do not use new bank details from the request to verify that request. Contact the payee through a known route.
Pause the change, verify it independently, and record who approved the update.
Small-business staff who receive a request to change payment instructions or a payee account.
Use the source document or official route that applies to your situation. This guide does not contact another person or verify external information.
Do not update a payee or release a payment from the request alone.
Use the phone number in your approved vendor record or contract.
Ask the known contact to confirm the requested change. Do not use a number in the request.
Follow your organization's documented approval process.
Record who confirmed the change, when, and through which known route.
A supplier email requests new payment instructions. The accounts-payable worker calls the supplier using the number already in the vendor record.
Use your own source and details. The example is not a record about a real person or organization.
Federal Bureau of Investigation, Internet Crime Complaint Center · reviewed 2026-10-04
What this source supports: Verify payment-instruction changes in person or through a known phone number. Do not use contact details in the change request.
Source limit: A matching name or email thread does not confirm a payment change. Follow the organization's approved verification and approval process.
These sources support the statements above. They do not show that every person needs this guide. They do not show a specific result.
A known phone call helps verify a request. It does not replace internal approval or bank controls. Do not store account numbers in this tool.
A matching name or email thread does not confirm a payment change. Follow the organization's approved verification and approval process.
Use current instructions from the responsible organization. This guide is a planning aid, not an official decision or a substitute for qualified advice.
Each App has a separate job. Choose the one that fits your next step.
APP 1
Record the independent contact route and approval steps before changing a vendor record.
Free · no account · no upload
Open Check a Payment-Instruction ChangeAPP 2
Keep a dated audit note for each verification and approval step.
Free · no account · no upload
Open Record a Vendor-Change ApprovalThe Apps run in this browser. They do not send or save entries. Copy, download, or print only when you choose.
This guide uses short, direct instructions as an ASD-STE100-style writing target. It is not a formal certification.