---
title: Find the Question Your Help Centre Has Not Answered — Free
description: Paste your support tickets. Get the clusters, the repeated phrasings people actually use, and the holes where a policy is missing rather than a page.
category: business
last_verified: 2026-09-13
freshness: green
published: 2026-09-12
canonical_url: https://gratis-ai.pages.dev/articles/support-tickets-faq-policy-gap-board.html
companion_app_url: https://gratis-ai.pages.dev/apps/support-tickets-faq-policy-gap-board.html
reading_time_minutes: 4
tags: business, support, faq, documentation, no-account, local
---

# Find the Question Your Help Centre Has Not Answered — Free

Paste your support tickets. Get the clusters, the repeated phrasings people actually use, and the holes where a policy is missing rather than a page.

**Free and complete.** This guide is a standalone free tool — no account, no card, anywhere. The only paid option is one optional extra outcome: $5 one-time. Nothing in the free tier is gated.

## Who it's for

Anyone seeking practical 100% free AI workflows — no paid API keys, credit cards, or subscriptions

## What's free

- Any number of tickets clustered
- Counts per theme with a sample line
- Copy the board as text
- Stateful link to any result

## Optional paid add-on

**$5 one-time.**

- Printable board with the clusters boxed for a support standup — estimate: 14 minutes saved per week, basis: 4 themes re-tallied at ~3.5 minutes each
- CSV export of every ticket with its assigned theme — estimate: 18 minutes saved per week, basis: 40 tickets hand-sorted at ~27 seconds each

## Sources & verification

- Tool: Local clustering (no model needed) with a Groq drafting prompt
- Primary source: https://console.groq.com/playground — checked 2026-09-13
- Last verification: 2026-09-13 (green)

## Use it

- Interactive guide: https://gratis-ai.pages.dev/articles/support-tickets-faq-policy-gap-board.html
- Companion app: https://gratis-ai.pages.dev/apps/support-tickets-faq-policy-gap-board.html
- This machine-readable mirror: /mirrors/support-tickets-faq-policy-gap-board.md

*Generated free at https://gratis-ai.pages.dev/articles/support-tickets-faq-policy-gap-board.html — every guide on GratisAI is a complete, working tool. $0, no account, no card, anywhere.*