---
title: Turn Support Tickets Into a Ranked FAQ and Policy-Gap Board
description: Paste a batch of anonymized support tickets and see which questions repeat, which replies conflict, and where a missing policy is creating another ticket.
category: business
last_verified: 2026-09-12
freshness: green
published: 2026-09-12
canonical_url: https://gratis-ai.pages.dev/articles/support-tickets-to-faq-board.html
companion_app_url: https://gratis-ai.pages.dev/apps/support-tickets-to-faq-board.html
reading_time_minutes: 5
tags: business, support-tickets, faq, policy-gaps, customer-support
---

# Turn Support Tickets Into a Ranked FAQ and Policy-Gap Board

Paste a batch of anonymized support tickets and see which questions repeat, which replies conflict, and where a missing policy is creating another ticket.

**Free and complete.** This guide is a standalone free tool — no account, no card, anywhere. The only paid option is one optional extra outcome: $5 one-time. Nothing in the free tier is gated.

## Who it's for

Anyone seeking practical 100% free AI workflows — no paid API keys, credit cards, or subscriptions

## What's free

- Paste anonymized tickets
- See repeat clusters and answer conflicts
- Copy a policy-gap review list

## Optional paid add-on

**$5 one-time.**

- Print-ready FAQ review packet with the same 12 ticket rows; estimate: 12 rows × ~75 seconds of tagging = roughly 15 minutes avoided
- Saved local batch history and trend counts
- CSV export for a knowledge-base review

## Sources & verification

- Tool: Google Gemini
- Primary source: https://gemini.google.com/ — checked 2026-09-12
- Last verification: 2026-09-12 (green)

## Use it

- Interactive guide: https://gratis-ai.pages.dev/articles/support-tickets-to-faq-board.html
- Companion app: https://gratis-ai.pages.dev/apps/support-tickets-to-faq-board.html
- This machine-readable mirror: /mirrors/support-tickets-to-faq-board.md

*Generated free at https://gratis-ai.pages.dev/articles/support-tickets-to-faq-board.html — every guide on GratisAI is a complete, working tool. $0, no account, no card, anywhere.*