Refund policy

If a paid extra did not do what the page said it would, ask for a refund and you will get one. No form, no justification required.

What is covered

• Any one-time paid extra bought on this site, within 30 days of purchase.
• Refunds are issued to the original payment method through Stripe.
• There are no subscriptions on this site, so there is nothing to cancel alongside a refund.

The most common problem: the unlock did not appear

Paid extras are recorded in the browser you purchased in. If you bought on your phone and then opened the tool on a laptop, the extras will not be unlocked on the laptop. Before asking for a refund, try:

• opening the same tool in the same browser you paid in;
• turning off private/incognito mode, which discards local storage on exit;
• re-opening the confirmation link from your Stripe receipt email, which carries the return parameter that restores the unlock.

If that does not work, email us with the receipt and we will either restore the unlock or refund it — your choice.

How to ask

Email support@gratis-ai.dev with:

• the Stripe receipt number or the email address used at checkout;
• the tool name or link;
• one line on what went wrong (optional, but it helps us fix it).

We aim to answer within 3 business days. Stripe usually returns the money to your account within 5–10 business days after the refund is issued.