Support and contact

One address, answered by the people who build the tools: support@gratis-ai.dev.

Report a broken tool

If a tool throws an error, produces an empty result, or gives an obviously wrong number, tell us. Include the tool link, your browser, and what you expected. Content stays private: please do not paste the sensitive text you were working on — a short description of the shape of the input is enough for us to reproduce it.

Recover a purchase

Paid extras unlock per browser and per tool. If the extras are missing, see the steps on the refund page first; they resolve most cases within a minute. If not, email the receipt and we will restore access or refund the purchase.

Flag an out-of-date fact

Every page carries a verification date. Quotas, deadlines and statutory rights change. If you find one that has moved, send the link and the corrected source — corrections are prioritised over new tools.

Accessibility

If a tool is unusable with a screen reader, a keyboard, or at a large text size, that is a bug and we treat it as one. Report it at the same address and describe the assistive technology you were using.

Response times

• Purchase and refund questions: within 3 business days.
• Broken-tool reports: triaged within 3 business days; fix time depends on the defect.
• Security or privacy concerns: mark the subject line SECURITY and we will prioritise it.